Studies indicate two distinct patterns of:

SOI stands for:

Main purpose of vertical organization formation:

Concern with fairness among people is main concept of:

Assessment of environment & reward system involves:

Desire for challenge & excellence refers to:

Herzberg: lower-level needs in environment called:

Need to realize one’s full potential:

Maslow: need for love, affection & acceptance:

Factor that cannot be empirically measured or observed:

Family, Machine, Cabaret, Little Shop of Horrors metaphors belong to:

Ethnographic approach replaced by:

Importance of culture (norms, values, feelings) comes under:

Theory Z developed by:

OCAI stands for:

Self-cleaning statue ready to sacrifice to maintain position” refers to:

Organizational climate rooted in:

Structural differences between strategic systems outlined by:

All are group approaches to change EXCEPT:

Halpin & Croft recognized for determining significance of OB in:

State reflecting logic, rationality, maturity:

5-O-B-C behaviour modification model developed by:

Expectancy theory assumptions:

Herzberg’s unique motivation theory is known as:

Goals motivate people to perform at the:

Need Satisfaction Questionnaire (NSQ) developed by:

Standardization unnecessary; things solved as they arise:

A highly centralized, highly bureaucratic but relatively flat structure is:

Standardization of work is prime mechanism; techno-structure key part:

Operating core key part; standardization of skills central device:

Specifying the result of work; fundamental dimensions of the product enumerated by:

The written step-by-step directions to develop a lesson plan is an example of:

Leadership stage where leader supports fulfilment of needs:

Proportion of codified jobs & range of variation tolerated" refers to:

Decision-making power delegated through decentralization:

Orientation of a person to an object in terms of intensity & direction refers to:

Low esprit schools are:

Reciprocal interdependence exists when departments:

Horizontal coordination links activities across:

NOT a common basis of departmentalization:

Managers interact mostly with:

The idea that each employee reports to only one supervisor is:

Not included in Fiedler’s situational favourability variables:

The first comprehensive contingency model was developed by:

Contingency theory suggests leadership depends on:

Blake & Mouton’s Managerial Grid is related to:

The capacity to affect decisions, attitudes and behaviour of others is:

Interpersonal relationships & participation is offered by:

Autocratic, democratic, laissez-faire styles discussed in:

The ability to reprimand, demote, or penalize is: