Informal groups working effectively was finding of:
Informal groups working effectively was finding of:
(a) Scientific Management
(b) Human Relation Approach
(c) Bureaucracy
(d) Contingency Approach
✅ Correct Option:
(b) Human Relation Approach
Explanation:
The Human Relations Approach, developed after the Hawthorne Studies, emphasized the importance of informal groups, social relationships, and employee morale in organizations. It showed that productivity increases when workers feel valued and socially connected. Scientific management ignored social factors, bureaucracy emphasized rules, and contingency approach focused on situational management.
10 PPSC Facts:
1. Hawthorne Studies foundation
2. Elton Mayo key figure
3. Informal groups influence productivity
4. Social needs matter
5. Morale affects performance
6. Education institutions have informal groups
7. Leadership style impacts morale
8. Human relations improved management theory
9. Scientific management ignored emotions
10. PPSC admin theory topic